Wholesale / Resale / Fundraisers

Looking for a partner to make personalized products for you to resell or use in a fundraiser?

We can be your trusted partner, providing you with quality products to resell at a profit. And we do this while remaining anonymous to your customers so no one tries to cut you out of the loop by coming directly to us.

You provide the images, and we will provide the products shipped under your name. We also provide you with start-up and marketing support. Here is an overview of what we can offer you. More options are below to fit your situation.

♦ You obtain the photo and email it to us

♦ We make the product, sending you proofs if desired

♦ We ship the product to the customer with your logo and contact information on the invoice and shipping label

♦ You collect the customer's payment and pay us our wholesale price plus the shipping/handling

♦ If you want, we can design a shopping cart page so your group gets your special pricing

Our pricing is based on giving you a break in the 1-5 quantity bracket, and then using our regular low pricing brackets after that. We can email you the exact prices and shipping for the products you are interested in.

Here are some options for making it happen based on other wholesale / resale / fund raising projects we have worked with. Think through what method is best for you for each task and contact us.

Making It Happen

Task	Option #1	Option #2	Option #3
Sell product	You add our products in to your own shopping cart	We build a shopping cart page so your group gets your special pricing - works well if you don't mind your group knowing who we are - example: military moms group, specialty motorcycle club
Obtain image	Email it to us at info@designsondemand.com	Set up inexpensive hosting and have the customer email the image to info@yourdomain.com which will forward both to you and to us. We can help you do this.	Set up a free Yahoo email as in yourcompany@yahoo.com, and have the customer email the image to that address. You then forward the email to us.
Work up proof	We will send proofs to you. If there are questions, you contact the customer and get back with us.	At some point you may come to trust us so much that you say proofs are no longer necessary. This is your call.
Make product	We can add your logo and contact information on mugs to cover the Made In China mark. Our other products are unmarked. Some products such as calendars can have your logo as part of the design.
Prepare customer invoice	Invoice has your logo and contact information, not ours. See a sample.	Option: Invoice has no prices and says A Personalized Gift For You in case your customer wants to have it shipped as a gift. See a sample.
Pack box	We can include your business card or other marketing materials.
Prepare shipping label	We use a variety of shipping options and will let you know as we ship each order so you can notify your customer. USPS mail & Priority Mail - Lightweight items with 2-7 days delivery. *FedEx* - Lightweight products with expedited shipping. UPS - Heavy products such as mugs and tiles.	USPS - Return address label will have your company name and logo, not ours. It WILL say it is shipped from Ozark, MO, however. See a sample.	UPS/FedEx - Return address will have your company name and phone number. It WILL say it is shipped from Ozark, MO, and the zone calculation will be based on 65721. See a sample.
Collect payment from customer	You should secure payment at the time the customer places the order. We have not found it necessary to hold orders until a check clears, but you know your customers. If you don't have a merchant account, PayPal is a good option. We can set up Pay Now buttons for the products you want to sell online, although PayPal's buttons don't seem well-suited for customers who are buying more than one product. You can give your customers a total amount and a link to your PayPal account, or send them a PayPal bill.	If you don't have a merchant account but want to accept credit cards directly, either over the phone or in person, we suggest www.ProPay.com for accepting low volumes of Visa/Mastercard. This is a good option to have in place for those people who have trouble with PayPal. It costs $35 per year, and 3.5% plus $.35 per transaction. If they pay by credit card, remember that their card should not be charged until we ship the product.	If you do have a merchant account, we can help you set up a free shopping cart with www.mals-e.com which will collect the customer's Visa/Mastercard/PayPal payment securely. One password allows us to both get notice of the order, and a 2nd password allows you but not us to retrieve the credit card information. If they pay by credit card, remember that their card should not be charged until we ship the product. See a sample screen.
Remit payment to us	We can keep your Visa/Mastercard on file.	We can receive payment on your normal billing cycle.	We can send you a PayPal bill weekly or on a timeframe that suits you.

Start-Up and Marketing Support

Customer satisfaction	We offer a satisfaction guarantee. We rarely have anything come up since we send proofs to guarantee spelling, layout, text placement, etc. We also do extensive work on the image so each product looks its best. However, if there is a problem, we have always worked it out, usually by replacing the product or whatever the customer wants. If they prefer a refund or reduced price, we do that. Just keep in mind that we RARELY have this case come up because of our pride in our workmanship.
Samples	You will need samples to begin selling with. Send us some images and what you want to offer, and we will make up the products with a sample pack price that is typically $25-$30 including shipping. Based on the products you want to have, we will give you a 30% - 50% discount from regular prices for your sample pack. We also suggest you place a small "real" order to see exactly what the shipping materials will look like.
Mock-ups, proofs	You also will need images for your sales materials. We take the images you send and email proofs back to you that you can put into your brochures, flyers, and web site.

info@designsondemand.com ♦ 3403 N. Bobwhite, Ozark, MO 65721
Tollfree 877-860-MUGS (6847) ♦ Office Hours: 8-8 Central Monday-Saturday